The Yeastar P550 is the most popular Yeastar UC platform for growing SMBs in Kenya. Designed for up to 50 users and 25 simultaneous calls, it includes the full P-Series unified communications stack — voice, video meetings, team chat, presence — with no per-user UC license fees.
It fits perfectly into offices that have outgrown a basic IP PBX and need real call centre features (queues, agent monitoring, wallboards) plus CRM-aware click-to-dial across Salesforce, Zoho and HubSpot.
Key Features
50 users / 25 concurrent calls — all UC features included
Call centre queues, wallboards and supervisor monitoring
Microsoft Teams integration for click-to-call from Teams
Linkus apps across web, desktop and mobile
Technical Specifications
Up to 50 users · 25 concurrent calls
4 FXS + 4 FXO base ports, modular expansion
Full UC: voice, video, chat, presence, meetings
Linkus Web / iOS / Android / desktop softphones
Built-in CRM, helpdesk and MS Teams integrations
Call centre features — queues, wallboards, agent reports
What's in the Box
Yeastar P550 IP PBX appliance
Power adapter and Ethernet cable
Rack ears and quick installation guide
Typical Deployments
SMB head offices of 20–50 staff
Frequently Asked Questions
Yes — it includes ACD queues, supervisor barge / whisper / spy, real-time wallboards and detailed agent performance reports, suitable for small to mid-sized contact centres up to 25 concurrent calls.
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